Wednesday, March 26, 2008

Warning: I'm Turning Into A Granny

So, this is so a 78-year-old lady's comment: but dangit if it didn't take me FIVE SEPARATE PEOPLE to figure out how to set up a new account for online bill pay.  Nevermind the fact that I couldn't set it up online in the first place... duh.

First I talked to Tim, who connected me to Matt, who connected me to Naomi, who connected me to Sharon, who connected me to horrible elevator music for 5 minutes which ended with me talking to Alicia.

Then, I find out, "we can set you up to view your account, however, we don't have it set-up so you can pay on the account."

Oh, gee, thanks.

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